Policies

The policies we publish and operate under. Each is adopted, dated, and kept in step with how the service actually runs.

• Privacy Policy

  What we process when you visit this site or message a practice using the Advena assistant, on what legal basis, and for how long.

• Terms of Service

  The agreement between Advena and the practices that use the service, including the pilot terms, acceptable use, and liability.

• How to delete your data

  The three ways to ask, what is deleted, what may be kept and why, and how long it takes.

• Government & Public Authority Data Requests

  How we review, challenge, minimise, document and notify on requests for personal data from law enforcement, courts and government agencies.